Help & Support
We're here to help you get the most out of StocksalesApp. Browse our resources below or reach out directly — we'll get back to you as soon as possible.
Quick Resources
Contact Support
Our support team is ready to assist you with any technical issues, billing questions, or general inquiries. Choose the method that works best for you.
How We Can Help
Our support team covers a wide range of topics. Here are some common areas we assist with:
- Account & billing — subscription changes, invoicing, payment issues, and refund requests.
- Technical issues — login problems, slow performance, error messages, and integration troubleshooting.
- Feature guidance — help with inventory management, POS setup, reporting, and custom configurations.
- Data & privacy — questions about data handling, export requests, and account deletion.
- Feedback & suggestions — we love hearing your ideas to make StocksalesApp even better.
📌 Before contacting us: Please check our FAQ and User Guides — many common questions are already answered there. This helps us serve you faster.
Priority Support
For urgent issues that significantly impact your business operations, we offer priority support. Please mark your email as "URGENT" in the subject line and include a brief description of the impact. Our team will escalate your case and respond as quickly as possible.
Enterprise customers with dedicated support plans can reach their account manager directly via the contact details provided in their welcome package.